At Lenborough Group Ltd (will be known as LGL Ltd throughout the document) we are committed to protecting and respecting your privacy. This policy explains how we use the personal information that we obtain from visits to the website and how we share it with third parties. We may change this policy from time to time so please check this page to keep up to date with any changes. Any questions regarding this policy and our privacy practices should be emailed to enquiries@lenboroughgroup.com

What type of information is collected from you?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier and title.

Contact Data includes address, email address and telephone numbers.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

What about digital marketing?

As a general rule LGL Ltd will not send promotional or direct marketing material to a LGL Ltd prospective contact through digital channels such as mobile phones, email and the internet, without first obtaining their consent.

Any existing customer/contact of LGL Ltd and co will be assumed to have a legitimate interest in receiving direct marketing under the ‘soft opt-in’ rule, however, LGL Ltd. will give the clear opportunity to opt-out in each message sent.

If the individual puts forward an objection, digital marketing related processing of their personal data will cease immediately and their details will be kept on a suppression list with a record of their opt-out decision, rather than being completely deleted. It should be noted that where digital marketing is carried out in a ‘business to business’ context, there is no legal requirement to obtain an indication of Consent to carry out digital marketing to individuals provided that they are given the opportunity to opt-out. To opt-out of marketing via email, simply click on unsubscribe in our newsletter or email enquiries@lenboroughgroup.com with your request.

Who has access to your information?

LGL Ltd will not sell or rent your information to third parties. LGL Ltd. will not share your information with third parties for marketing purposes.

Profiling & Automated Decision Making

The data monitoring software on the LGL Ltd is only used for the purpose of analysing marketing spend ROI.

LGL Ltd co will only engage in profiling and automated decision-making where it is necessary to enter into, or to perform, a contract with the data subject or where it is authorised by law. Whereas LGL Ltd service/entity utilises profiling and automated decision-making, this will be disclosed to the relevant data subjects. In such cases, the data subject will be given the opportunity to:

Express their point of view.
Obtain an explanation for the automated decision.
Review the logic used by the automated system.
Supplement the automated system with additional data.
Have a human carry out a review of the automated decision.
Contest the automated decision.
Object to the automated decision-making being carried out.

Each LGL Ltd service/entity will also ensure that all profiling and automated decision-making relating to a data subject is based on accurate data.

Use of ‘cookies’

LGL Ltd use cookies, small pieces of information that are stored on your hard drive to allow the website to recognise when you visit. They collect statistical data about your browsing behaviour, this helps us improve our site. It is possible to switch off cookies by setting your browser preferences.

Links to other websites

Our website may contain links to other websites run by other organisations. Our privacy policy only applies to the LGL Ltd website.

How long will you use my information for?

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting and reporting requirements.

Your rights with regards to your personal data

By law you have the right to;

Request access to your personal information

Request correction of the data we hold about you

Request erasure of your information

Object to us processing your data, this could be for direct marketing purposes

Request the transfer of your data to another party

No fee to access your personal information

There is no fee to access your personal information. However, we may charge a reasonable fee if your request is excessive.

Security

When you provide us with your personal information, we take steps to ensure it’s treated securely. Any non-sensitive information such as your email are stored on our systems, make our best efforts to keep your information securely stored.